Feb 24, 2021
A good customer experience means your customers will spend more. In fact, 86% of buyers are willing to pay more for a great customer experience. ... A Walker study found that at the end of 2020, customer experience will overtake price and product as the key brand differentiator.
Stephen Spencer says, “"Customer Experience isn’t simply the quality and arrangement of assets. It’s their orchestration". We help organisations orchestrate their assets so that everyone and everything plays to their full potential.”